How do i set up emails on my mobile device (iPhone, Blackberry etc...)?
There are many different devices which have the ability to recieve e-mails and as a result the the setup can vary between devices. However the settings should remain the same.
The type of email we use is dependent on what server of ours your website / email is on
Customers on our Elite server use POP3 rather than IMAP
Customers on our Krystal server use these settings:Incoming Server: pluto.uksrv.co.uk
IMAP Port: 993
POP3 Port: 995
Outgoing Server: pluto.uksrv.co.uk
SMTP Port: 465
Authentication is required for IMAP, POP3, and SMTP.
SSL has to be enabled.
The settings you will need are based on your domain name.
In this instance we will use startasite.co.uk.
To setup the e-mail address email@example.com on your mobile device you should be asked for two main things, which are.....
Incoming Mail Server and an Outgoing Mail Server.
In both instances the Host Name (also sometimes referred to as the 'server address' is mail.yourdomain.co.uk in this case mail.startasite.co.uk
(if, as in the case of some phones this does not work try deleting the 'mail.' and just type yourdomain.co.uk)
Your username should be your full email address (firstname.lastname@example.org)
If an incoming mail port is required this should be set to IMAP Port 993 or POP 3 Port 995 and SSL should also be turned ON.
If an outgoing mail port is required this should be set to SMTP Port 465 and SSL should also be turned ON.
(on some phones such as the Samsung Galaxy you have to change the port number to the ones stated above)
You should know your password however if this is not the case, get in touch and we will happily provide you with a password.
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